Microsoft Dynamics 365 Customer Service: Build And Expand
Published 5/2026
MP4 | Video: h264, 720p | Audio: AAC, 48 KHz
Language: English | Size: 141.76 MB | Duration: 46m 56s
Support teams often struggle with slow, rigid systems that can’t adapt to real workflows. In this course, Microsoft Dynamics 365 Customer Service: Build and Expand, you’ll learn to customize the platform using low-code and no-code tools. First, you’ll explore how to tailor forms and business rules. Next, you’ll discover how to automate workflows. Finally, you’ll learn how to integrate with Microsoft applications to build scalable, connected support experiences. When you’re finished, you’ll have the skills and knowledge of Microsoft Dynamics 365 Customer Service needed to build and expand modern customer support operations.
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