Process Improvement With Industrial Engineering Tools
Published 6/2026
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 1h 4m | Size: 308.36 MB
Learn how to understand, map, diagnose, measure, and improve processes using practical industrial engineering tools.
What you’ll learn
Understand how processes create value in operations.
Describe processes using SIPOC and a Process Sheet.
Map processes using an Organizational Process Map and Flowchart.
Identify activities, decisions, delays, and critical points in a process.
Diagnose process problems using Check Sheet, Pareto Analysis, Ishikawa Diagram, and 5 Whys.
Define performance indicators to measure process improvement.
Build a 5W2H Action Plan to structure improvement actions.
Connect process analysis, problem diagnosis, indicators, and action planning in a practical improvement route.
Requirements
This course is for anyone interested in understanding and improving processes. A basic interest in operations, business, or industrial engineering is helpful. The tools can be applied with simple office resources such as Excel, PowerPoint, or paper. Beginners, students, and professionals are welcome.
Description
This course provides a practical introduction to process improvement using industrial engineering tools.
Throughout the course, learners will follow a structured improvement route: understand the process, map the process, diagnose problems, and define improvement actions. The course begins with the fundamentals of operations and the process approach, explaining how processes create value through inputs, transformation activities, outputs, customers, and performance.
Learners will apply tools such as SIPOC and the Process Sheet to describe processes clearly. Then, they will use an Organizational Process Map and Flowchart to represent processes at both a macro and detailed level. The course also introduces quality and problem diagnosis tools, including Check Sheet, Pareto Analysis, Ishikawa Diagram, and 5 Whys.
Finally, learners will connect diagnosis with action by defining performance indicators and building a 5W2H Action Plan. This helps transform root cause analysis into practical improvement actions with responsibilities, deadlines, follow-up, and measurable results.
The course is designed for students, beginners, and professionals interested in operations, quality, process improvement, administration, or industrial engineering. No advanced software is required, since the tools can be applied with simple resources such as Excel, PowerPoint, paper, or basic office tools.
It also supports practical learning through simple examples and structured application.
Who this course is for
This course is for students, beginners, and professionals interested in understanding, analyzing, and improving processes using practical industrial engineering tools. It is ideal for learners in industrial engineering, operations, quality, administration, or business process improvement.
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